Carbon Credit Agency Limited collects the details provided by you on registration or at checkout together with information we learn about you from your visits to our website and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the
service we provide.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised relationship with the Carbon Credit Group (the Carbon Credit Agency Limited is a member of the Carbon Credit Group of companies). In that respect we will only collect and retain personal data to the extent that it is strictly necessary for our businesses.
We will use your information to send you news about the projects we have or plan to invest in and their progress. We may also use your information to contact you about other products and services and to remind you about renewals. We will also use your contact details to communicate with you. We may also share your contact details with companies in the Carbon Credit Group to offer you group products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone, text or facsimile for these purposes.
We may also use your information to prevent potentially illegal activities and meet regulatory requirements, in particular those relating to the identification of individuals under money laundering legislation.
When you register with us you will be able to change your commercial or communication preferences.
We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. Again, if you do not want to be contacted for this purpose, please make your choice on the "Contact Preferences" page.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons
relating to our service.
Your information may be passed to and used by all Carbon Credit Group companies. We will never pass your personal data to anyone else; except for any successors in title to our business; suppliers that process data, manufacture, retail or distribute merchandise on our behalf or provide separate services that are complimentary to your use of the site or otherwise help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programmes and marketing activities); other third parties to whom you explicitly ask us to send your information, or about whom you are otherwise explicitly notified and consent to when using a specific service. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes including information on Offsetting for the purposes of meeting Kyoto Protocols or similar emissions regimes. We may also pass information to Law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a UK Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other user of our services or products to legal liability (including money laundering). In this event you will not be informed of any disclosure nor of any reasons for such disclosure and you hereby waive any and all rights that you may have, whether at law or otherwise, of any nature and in any jurisdiction, in connection
with such disclosure.
We use standard industry practices, including encryption, passwords and physical security, to protect your personal information against unauthorised access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications would always remain private.
The Carbon Credit Group of Companies operates globally. As a result information held about you may reside on a web server in or outside the European Economic Area (EEA) and we reserve the right to relocate our web servers in a location of our choosing. The Carbon Credit Agency Limited is the UK Agent for the Group. Where storage or transfer of your personal data is outside of the EEA will enter into agreements requiring the guardians of your personal data to adhere to standards of data protection substantially similar to those prevailing in the EEA. However, the Internet is made up of a large variety of international connections and if you are visiting this website the various communications may well result in the temporary transfer of information outside the European Economic Area other than pursuant to contractual arrangements made by us. By visiting the website and communicating electronically with us you consent to these transfers.
You have a right to access the personal data that is held about you. To obtain a copy of the personal information Carbon Credit Agency Limited holds about you, please write to us at the following address: Privacy Officer, Carbon Credit Agency Limited, 405 Kings Road, Suite 302, LONDON, SW10 0BB enclosing your postal details and a cheque for £10 payable to Carbon Credit Agency Limited.
We operate our websites internationally and provide our services to clients in countries and jurisdictions around the world. As a result the Carbon Credit Agency Limited makes no representation that the information contained herein is appropriate or available for use in any particular location outside England and Wales. The Carbon Credit Agency Limited (a company registered in England and Wales, Company number: 6036595. VAT number: 904 5348 33), registered office 405 Kings Road, Suite 302, LONDON SW10 0BB, complies with the United Kingdom Data Protection Act 1998.